As we all come to terms with the Coronavirus pandemic (COVID-19), our focus is to support the Australian community wherever possible. For existing policy holders who have been impacted by the recent government decisions please read the latest travel alert below.

As of 23 March 2020 12.25pm (AEDT), we are temporarily ceasing to issue new international travel insurance policies and will do so until the Overseas Travel Ban determination from the Australian Government is lifted. This ban is currently in place until the 17th September 2020. We will review this position in line with future government decisions.

Thankfully Domestic travel appears to be opening up sooner so please check back regularly.


Travel Alerts

UPDATE: Outbreak Of COVID-19 Worldwide

Issued 11:00AM AEST, 6th May 2020.

Outbreak Of Coronavirus Worldwide

Issued 10:15pm AEDT, 19th March 2020.

Outbreak Of Coronavirus Worldwide

Issued 4:30pm AEDT, 2nd February 2020.

Updated 5:00pm AEDT, 4th February 2020.

If you're currently affected by the Coronavirus Outbreak, then please read these FAQs - if after reading you're still unsure about your situation, please get in touch. Please note there were previous posts related to this event.

Airlines and Accommodation Policy Changes – Coronavirus 2019-nCoV Outbreak

Issued 5:00pm AEDT, 4th February 2020

If you would like to cancel or amend your trip, start by reaching out to your airline and accommodation providers. In this section, we list some of the key players who have communicated amendments to their routine policies following the coronavirus 2019-nCoV outbreak.

Outbreak Of Coronavirus Outside of China

Issued 4:07pm AEDT, 31st January 2020. Please be aware this post has 1 subsequent relevant update. 

If you're currently affected by the Coronavirus Outbreak, then please read these FAQs - if after reading you're still unsure about your situation, please get in touch.

Outbreak Of Coronavirus In China

Issued 1:45pm AEDT, 29th January 2020. Please be aware this post has 2 subsequent relevant updates.

If you're currently affected by the Coronavirus Outbreak in China, then please read these FAQs - if after reading you're still unsure about your situation, please get in touch. 

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