Trip Cancellations
Trip Cancellations
Unexpected events can disrupt your travel plans. That’s where trip cancellation cover comes in.
Whether your holiday is cancelled due to illness, a family emergency, or unexpected travel restrictions, Tick Travel Insurance can help if life throws you a curveball.
What Is Trip Cancellation?
Trip cancellation cover can protect you if you need to cancel your trip due to reasons outside your control.
It helps protect you from financial loss by covering your prepaid travel expenses that can’t be refunded. Pre-paid expenses can include flights, accommodation, tours, and other non-refundable travel arrangements.
What’s Covered Under Trip Cancellation?
When you purchase a Tick policy with cancellation benefits, you’re covered for the non-refundable portion of your prepaid travel costs if you need to cancel your trip before your departure date.
Our cancellation cover can cover:
- Coverage Options to Suit You: You can be covered for up to $20,000 (Top Cover) cancellation cover, depending on the policy you choose.
- Pre-Paid Travel Costs: Flights, accommodation, tours, and other pre-booked arrangements may be covered if you need to cancel your trip.
- Unexpected Illness or Injury: If you or a travelling companion cannot travel due to a sudden medical issue that is certified by a doctor
- Family Emergencies: Cancellation due to the serious illness, injury, or death of a close relative
- Natural Disasters: If a cyclone, flood, or other natural disaster impacts your travel destination and makes it unsafe to go, as long as you have purchased the Natural Disaster upgrade
When Can Trip Cancellation Cover Apply?
- Family Emergency: A close family member who is a resident in Australia falls seriously ill, is injured or unexpectedly passes away in Australia, and you need to stay home to support them. Your cancellation costs may be covered.
- Court Attendance: If you’re required to go to court to be a witness, or perform jury duty, our policies may cover you if you need to cancel your trip.
- Emergency Services: If you’re a member of the armed forces, police, fire, nursing or ambulance services and you have to stay in Australia because of an emergency and need to cancel your trip, our policies may cover you.
- Natural Disasters: A cyclone strikes your destination days before your departure, forcing you to cancel. If you have purchased the natural disaster policy upgrade, Tick may cover your cancellation costs.
What are Tick’s Travel Insurance Policies?
- Single-trip International Travel Insurance: Perfect for international trips. Cover includes unlimited overseas medical expenses, personal belongings, baggage and more, subject to sub-limits, terms, conditions or exclusions.
- Cruise Travel Insurance: Purpose-built for sailing the high seas. Cover includes unlimited overseas medical expenses, on board medical expenses, missed cruise departure, personal belongings and more.
- Domestic Travel Insurance: For travel within Australia. Cover includes cancellation, luggage, personal belongings and more.
How Much Are You Covered For?
- Basic Cover
- Budget Cover
- Standard Cover
- Top Cover
| Type of Policy | ||||
|---|---|---|---|---|
| Single Trip International | Cruise Travel Insurance | Domestic Travel Insurance | ||
| Level of Cover | Basic | $0 | $0 | $1,500 |
| Budget | $5,000 | $5,000 | Not available on Domestic Travel Insurance | |
| Standard | $5,000 | $5,000 | $5,000 | |
| Top | $20,000 | $20,000 | $20,000 | |
What’s Not Covered Under Trip Cancellation?
- Pre-Existing Medical Conditions: If you cancel due to a condition not disclosed and accepted at the time of purchase.
- Known Risks: We can’t cover cancellation due to events you were aware of when you bought the policy, such as a pre-announced natural disaster or political unrest.
- Change of Mind: Deciding not to travel for personal reasons or concerns unrelated to a covered event are not covered.
- Travel Document Issues: We can’t cover trip cancellation due to you being unable to obtain the passport or visa needed for your trip.
- Uninsured Travelling Companions: We don’t cover costs associated with someone not listed on your certificate of insurance.
Why Choose Tick Travel Insurance?
- Award-Winning Policies: We’ve won awards for our policies from Canstar, Finder and WeMoney.
- Affordable Coverage: We offer budget-friendly policies to suit every traveller.
- Customisable Policies: Choose a policy level that fits your travel style - whether it’s essential protection or comprehensive cover.
- Quick Online Claims: Our user-friendly online platform makes it easy to lodge claims and upload documents, even while you’re still travelling.
- 24/7 Emergency Assistance: Our dedicated support team is available around the clock to guide you through emergencies.
Frequently Asked Questions
Got questions about Trip Cancellations? We’ve answered some of the most common ones below.
What if I’m already on my trip and need to cancel due to an unforeseen event?
You may be covered for pre-paid travel, accommodation, tours and activities, if you need to cut your trip short, depending on the policy you’ve purchased.
Can I claim for cancellations caused by airline strikes?
If the strike is unexpected and affects your travel arrangements, Tick Travel Insurance may reimburse non-refundable travel costs.
What documents do I need to provide when making a cancellation claim?
You’ll need to provide your original booking confirmations, receipts for pre-paid costs, and any supporting documentation (e.g., medical certificates or official notices). You can lodge your claim online.
How Can You Get Covered With Tick?
Planning your next adventure? Enjoy added peace of mind for your trip with Tick Travel Insurance. From trip cancellations to unexpected emergencies, we’re here to keep your plans on track.
Get an instant quote online, tailor your coverage to suit your needs, and travel with added confidence knowing Tick is with you.