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Rental Car Excess

Rental Car Excess

Tick Travel Insurance’s rental car excess cover helps protect you from hefty fees if someone damages or steals your rental vehicle.

Before you head off on your road trip, consider coverage for rental car excess.

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What Is Rental Car Excess Waiver Cover?


When you hire a car, most rental vehicle agreements include an excess you’re responsible for.

You pay this excess if there is an accident, theft, or other incidents involving the vehicle. The excess can sometimes be several thousand dollars.

Tick’s rental vehicle excess cover can cover the excess amount charged by rental companies if your rental vehicle is damaged or stolen, up to policy limits.

You can be reimbursed for the excess amount charged by a licensed motor vehicle rental company, depending on the policy you choose.

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What’s Covered Under Rental Car Excess Cover?

 


Tick’s rental car excess benefit can cover the cost of your excess, up to policy limits, for incidents including:

  • Damage to Rental Vehicle: If your rental vehicle suffers accidental damage.
  • Theft of Rental Vehicle: If the vehicle is stolen while in your custody.
  • Single-Vehicle Accidents: If you have an accident and no other cars are involved, you’re protected under rental car excess cover.
Coverage for rental car excess waiver depends on the policy you choose. Refer to the product disclosure statement for full details.
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When Can Rental Car Excess Cover Apply?

 

 
Rental car excess cover may apply in situations such as:
  • Accidental Damage: If your rental vehicle is damaged while you’re driving or parked. Examples include damage from a car accident, a dented door or a scraped bumper bar.
  • Theft or Vandalism: If your rental vehicle is stolen or intentionally damaged by a third party
  • Returning Your Rental Vehicle: Damage is identified upon inspection at the time of return.
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How Much Are You Covered For?

 

Tick offers different levels of cover, designed to give you maximum choice. 
You can choose from our Basic cover, which offers essential benefits, to Top cover, which includes more benefits and higher policy limits. 
Choose the policy that suits your travel plans from:
  1. Basic Cover
  2. Budget Cover
  3. Standard Cover
  4. Top Cover
Depending on the policy you choose, you can be covered for Rental Car Excess Waiver up to the following limits:
  Type of Policy
  Single Trip InternationalCruise Travel InsuranceDomestic Travel Insurance
Level of CoverBasic$0$0$0
Budget$0$0Not available on Domestic Travel Insurance
Standard$2,000$2,000$2,000
Top$4,000$4,000$4,000
 
Please note: Not all policies include cover for rental car excess. Ensure your chosen offers the level of coverage you need. Age limits and other terms and conditions may apply.  Read the relevant Target Market Determination (TMD) for more information.  
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What’s Not Covered Under Rental Car Excess?

 

While Tick Travel Insurance offers extensive protection, there are some exclusions. Rental car excess cover does not apply to:
  • Violations of the rental agreement, such as driving under the influence or off-road
  • General wear and tear of the rental vehicle
  • Costs beyond the stated excess amount, including non-excess fees imposed by car rental companies
  • Unauthorised drivers or unapproved use of the rental vehicle
  • Any claim due to driving under the influence of drugs or alcohol.
     
It’s important to remember that this benefit covers the rental car excess that you may have to pay in the event of an incident. It is not a car insurance policy. It does not cover the actual costs of repairs, or replacing a rental vehicle.
Always review the product disclosure statement for full details on what’s included and excluded.
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Tick’s Top Tips When Hiring a Rental Vehicle

 

 

  1. Ask about Roadside Assistance: Ask the rental car company who to call in the event the vehicle breaks down, or if you lose the car keys. Keep this number handy.
  2. Take Photos of the Rental Vehicle: Before you leave the rental company parking lot, walk around the vehicle. Take photos of the panels, wheels, windows and interior. These photos are an important record if there are any issues when you return the vehicle. 
  3. Always Read the Fine Print: Always read the rental vehicle agreement for full details of cover, exclusions, and conditions.
  4. Don’t Use Devices While Driving: If your rental vehicle is equipped with Bluetooth, consider pairing your device so you can take calls and use GPS safely

Frequently Asked Questions

Got questions about Rental Car Excess? We’ve answered some of the most common ones below.

Do I still need to purchase the excess reduction offered by car rental companies?

Tick Travel Insurance’s rental car excess cover is designed to replace the need for excess reduction products sold by car rental companies. You may save money by opting for Tick’s travel insurance.

Can I claim for damage caused by someone else while the vehicle is parked?

If the rental vehicle is damaged while parked, and the incident falls under the terms and conditions, you may be covered.

How do I activate Rental Car Excess Cover?

You’re automatically covered as long as you hire the car from a licensed motor vehicle rental company, adhere to the terms and conditions of the rental vehicle agreement and are covered under either a Standard or Top Tick Travel Insurance Policy.

What do I need to provide Tick in the event of a claim?

You’ll need to provide your original booking confirmations, receipts for pre-paid costs, and any supporting documentation (e.g., medical certificates or official notices). You can lodge your claim online.

Why Choose Tick Travel Insurance?

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Award-Winning Policies
We’ve been recognised for our policies by Canstar, Finder and WeMoney.
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Flexible Coverage
We offer tailored policies for domestic, international, and cruise travellers.
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24/7 Emergency Assistance
Our friendly support team is available whenever you need them, wherever you are.
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Easy Claims Process
Our simple online platform makes it easy to lodge claims. You can even submit your claim while you’re still travelling!

 

How Can You Get Covered With Tick?

Whether it’s a road trip around Australia or a scenic drive overseas, travel with added confidence knowing that Tick is with you. 

Simply get a quote, choose a policy that offers a rental vehicle excess waiver, and hit the road!

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