Air Vanuatu has entered liquidation, resulting in the immediate grounding of all flights. This follows financial difficulties faced by the airline, leaving many travellers stranded and seeking alternative arrangements. Are you currently affected by this event? If so, read the below to learn more about how this event can affect your travels and coverage.

New Caledonia has imposed a curfew and banned public gatherings in the capital, Nouméa, after a day of protests around the French territory against planned changes to the constitution turned violent, with reports of widespread looting and businesses set on fire. Are you currently affected by this event? If so, read below to learn more about how this event can affect your travels and coverage.

Tick wins the 2024 WeMoney Travel Award in two separate categories

We are proud to announce that we have been awarded with the 2024 WeMoney Travel Award for:

Tick wins Finder’s 2023 Travel Insurance Customer Satisfaction Award

We are proud to announce that we have been awarded Finder’s 2023 Travel Insurance Customer Satisfaction Award.

Dear customers,

We are reaching out today regarding your purchase of a couples travel insurance policy with us.

It has come to our attention that the couples/family discount of 10% was not applied to your natural disaster add-on, and thus, you have been overcharged.

We sincerely apologise for this oversight and want to assure you that we have taken the steps to prevent this from happening in the future. Your satisfaction is our priority, and we are committed to providing you with the best possible service.

Thunderstorms hit the United Arab Emirates (UAE) earlier this week, bringing to Dubai rain worth more than a year within 24 hours and transforming a desert landscape into waterlogged chaos. The downpour, which began late Monday and intensified on Tuesday, left highways flooded and Dubai International Airport grappling with flight disruptions. Are you currently affected by this event? If so, read the below to learn more about how this event can affect your travels and coverage.

Customer Remediation

Dear customers,

We are reaching out today regarding your purchase of a couples travel insurance policy with us.

It has come to our attention that the couples/family discount of 10% was not applied to your natural disaster add-on and thus you have been overcharged.

Taiwan has recently been struck by its most powerful earthquake in recent years, bringing about significant considerations for travellers. Are you currently affected by this event? If so, read below to learn more about how this natural disaster can affect your travels and coverage.

Indonesia’s Mount Lewotobi Laki-Laki erupted anew, spewing ash clouds above its peak as authorities raised the volcano’s alert status to the highest level. If so, read the below to learn more about how this natural disaster can affect your travels and coverage.

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