Indonesia’s Mount Lewotobi Laki-Laki continues to erupt, with increased activity this week resulting in ash plumes reaching 5.5 km in height. If so, read the below to learn more about how this natural disaster can affect your travels and coverage.
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Your Benefits
At Tick Travel Insurance, it’s important to us that you understand the cover you’re about to take out!
So, we’ve made it easy for you to understand what your policy involves. We lay out the terms so you know exactly what you’re buying and what benefits you can claim if the need arises. Please check the full PDS to decide if this cover is right for you and contact us if you have any questions.
Tick Travel Insurance Earns 2024 Finder Travel Insurance Awards
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Tick Travel Insurance Earns 2024 Finder Travel Insurance Customer Satisfaction Awards
Customer Remediation
July 2024
Dear customers,
We have reached out to some of our customers via email regarding the purchase of their travel insurance policy with us.
It has come to our attention that there was a miscalculation with some of the policies resulting in an overcharge.
We sincerely apologise for this oversight and want to assure you that we have taken steps to prevent this from happening in the future. Your satisfaction is our priority, and we are committed to providing you with the best possible service.
A global IT outage has impacted several systems and services worldwide, causing significant disruptions.Are you currently affected by this event? If so, read the below to learn more about how this natural disaster can affect your travels and coverage.