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What documents do I need to make a claim?
What's covered under snow sports option?
What does the Rental Vehicle Excess benefit cover?
Is delayed luggage covered?
Am I covered for flight cancellations?
Can I purchase a policy over the phone?
How can I contact you?
How can I purchase a policy?
If I come home early from my holiday can I claim the unused portion of policy as a refund?
What is the cancellation fees?
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^This insurance is underwritten by Mitsui Sumitomo Insurance Company Limited (Mitsui Sumitomo Insurance), ABN 49 000 525 637, AFSL 240816. Europ Assistance Australia Pty Ltd, ACN 140 219 594, trading as Tick Travel Insurance and other brands, is an Authorised Representative appointed by Mitsui Sumitomo Insurance to distribute and administer this insurance product. Mitsui Sumitomo Insurance also engages Europ Assistance Australia to provide claims handling services in relation to this insurance product.

The product information contained on this website is a brief summary only. For full details of the benefits, terms and conditions, limits, sub-limits and exclusions that may apply, please refer to the relevant Combined Product Disclosure Statement and Policy Wording and Financial Services Guide (PDS) and consider the PDS in light of your personal circumstances, prior to making any decision to acquire the product.

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