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Luggage and Personal Effects

Luggage and Personal Effects

When you’re travelling, protecting your luggage and personal effects from loss, theft, or damage is essential. That’s where Tick Travel Insurance’s Luggage and Personal Effects benefits come in.

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What is Luggage and Personal Effects Cover?


Luggage and Personal Effects cover protects your personal belongings against theft, accidental damage, or loss.     

Whether you’re travelling within Australia or overseas, this benefit helps you cover belongings - from clothing to valuable items.

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What’s Covered Under Luggage and Personal Effects Cover?

 


Our Luggage and Personal Effects cover includes a range of benefits to suit every type of traveller.

Depending on the policy you choose, you can be covered subject to sub-limits, terms, conditions or exclusions for:

  • Personal Belongings: Up to $7,500 on our Top Cover for items such as clothing, shoes, and accessories against loss, theft, or damage
  • High-Value Items: Coverage is available for specific high-value belongings like personal computers, tablets, cameras, and jewellery
  • Travel Documents: Important travel documents, such as passports and visas, are covered up to $4,000 with our standard and top cover if lost, stolen or damaged
  • Money: If your cash is lost or stolen we our standard and top cover can cover you for up to $400 
  • Delayed Luggage: Up to $400 coverage for essential items with our standard and top cover while waiting for your bags to arrive
  • Accidental Damage: Protection against unexpected damage to your items while travelling.
For full details on coverage limits and terms, please refer to our Product Disclosure Statement (PDS).
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When Can Luggage and Personal Effects Cover Apply?

 

 
The benefit can be helpful in situations including:
  • Theft: If you’re browsing the bustling local markets and your wallet is stolen. Travellers must report to the police or (where applicable) the responsible transport provider and obtain a written report from them in respect of loss or theft or any item within 72 hours of discovering the loss or theft, or as soon as reasonably practicable.
  • Loss or Misplacement: Luggage going missing in transit is, unfortunately, common.
  • Damage: Your laptop might get damaged during airport security checks, or your camera could fall and break while exploring the local sights.
  • Delayed Luggage: If your checked luggage is delayed by a carrier for more than 12 hours, you may need to purchase essential items like toiletries or a change of clothes.
  • Stolen Passport: It’s every traveller’s worst nightmare. If your passport or other travel documents are stolen, we can cover the cost of replacement.
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How Much Are You Covered For?

 

Tick offers different levels of cover. You can choose from Basic cover, which offers essential benefits, to Top cover, which includes more benefits and higher policy limits.
Choose the policy that suits your travel plans from:
  1. Basic Cover
  2. Budget Cover
  3. Standard Cover
  4. Top Cover
Depending on the policy you choose, your personal belongings and baggage can be covered up to the following limits:
 Level of CoverPersonal Belongings & BaggageSub-limit for Laptops, Tablets, Mobile Phones, Cameras, and Video CamerasDelayed BaggagePassport & Travel DocumentsMoney
Single Trip InternationalBasic$2,000No coverNilNilNil
Budget$2,500$1,000NilNilNil
Standard$4,000$2,000$300$2,000$300
Top$7,500$3,000$400$4,000$400
Cruise InsuranceBasic$2,000No coverNilNilNil
Budget$2,500$1,000NilNilNil
Standard$4,000$2,000$300$2,000$300
Top$7,500$3,000$400$4,000$400
Domestic InsuranceBasic$2,000No coverNilNot applicableNil
Standard$3,000$2,000$250Not applicable$250
Top$7,500$3,000$400Not applicable$300
 
Please note: This is a summary of benefits. Ensure your chosen policy offers the level of coverage you need. Age limits and other terms and conditions may apply. Read the relevant Target Market Determination (TMD) for more information.  
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What’s Not Covered Under Luggage and Personal Effects?

 

While our cover is comprehensive, some exclusions apply. Some of the things we cannot cover include:
  • Wear and Tear: Damage due to general wear and tear.
  • Unattended Belongings: Luggage going missing in transit is, unfortunately, common.
  • Certain Items: Items left unsupervised in public areas or unlocked vehicles 
    Certain Items: sunglasses, dentures, motor vehicles, bicycles, or marine craft are some of the items we cannot cover.
  • Unapproved Activities: Damage or loss occurring during activities that are not covered under your policy, unless you have the appropriate upgrade.
  • Failure to Provide Police Report: You must provide a police report within 72 hours or as soon as reasonably practicable, after discovering your items are lost or stolen. 
     
For a full list of exclusions, please review the PDS. Understanding these conditions ensures you’re fully aware of your coverage.
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Tick’s Top Tips for Personal Items When Travelling

 

 

  1. Make Copies of Important Documents: Upload digital documents to the cloud. Make paper copies of important documents such as your passport and visas in case your travel documents are lost, stolen or damaged. 
  2. Proof of Ownership: Always keep receipts or photos of your belongings for a smoother claims process.
  3. Keep an Eye on Your Bag: Always keep your personal belongings with you and never leave them unattended. Keep your valuables hidden on you using a money belt, rather than in your luggage.

Frequently Asked Questions

Got questions about Rental Car Excess? We’ve answered some of the most common ones below.

1. Do I need a police report for lost or stolen luggage?

Yes. If your belongings are lost or stolen, you must file a police report within 72 hours, or as soon as reasonably practicable, and submit it with your claim.

2. Are high-value items like laptops or jewellery covered?

Yes, but there are specific limits for high-value items. Additional premiums may be required to increase these limits. Proof of ownership will also be needed when making a claim.

3. Can I get cover for additional specific items?

Yes. Simply specify the individual items and pay the additional premium when you buy your policy. We will pay up to the cost price of the item shown on your certificate of insurance, to the maximum limit of $4,000 per item subject to sub-limits, terms, conditions or exclusions.

4. Does this cover apply to delayed luggage?

If your luggage is delayed by more than 12 hours, we provide reimbursement for essential items under our Standard and Top policies. Keep your receipts and proof of the delay from the carrier for your claim.

Why Choose Tick Travel Insurance?

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Affordability
Travel insurance that suits your budget without compromising on quality
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Simplicity
Easy-to-understand policies, instant quotes, and a simple online claims process
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Flexibility
Options to tailor your policy with upgrades for high-value items or additional premiums.
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Support
Our 24/7 emergency assistance team is here to help you wherever you are, any time. Call for free on +612 9333 3963. 
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Recognition
Our award-winning customer service ensures you’re supported every step of the way

 

How Can You Get Covered With Tick?

Tick Travel Insurance’s Luggage and Personal Effects cover can help protect you against unexpected hiccups during your trip. 

Get a Quote Today and create unforgettable memories while we handle the rest! 

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