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Why Wasn’t My Claim Paid In Full?
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Why Could My Claim Be Denied?
Why do I need to submit receipts – can I just make a stat dec if I don’t have them?
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What Happens If I Get Into an Emergency or Need to Claim?
What Excess Do I Have to Pay Before a Claim Can Be Paid?
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^This insurance is underwritten by Mitsui Sumitomo Insurance Company Limited (Mitsui Sumitomo Insurance), ABN 49 000 525 637, AFSL 240816. Europ Assistance Australia Pty Ltd, ACN 140 219 594, trading as Tick Travel Insurance and other brands, is an Authorised Representative appointed by Mitsui Sumitomo Insurance to distribute and administer this insurance product. Mitsui Sumitomo Insurance also engages Europ Assistance Australia to provide claims handling services in relation to this insurance product.

The product information contained on this website is a brief summary only. For full details of the benefits, terms and conditions, limits, sub-limits and exclusions that may apply, please refer to the relevant Combined Product Disclosure Statement and Policy Wording and Financial Services Guide (PDS) and consider the PDS in light of your personal circumstances, prior to making any decision to acquire the product.

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