Our travel insurance policies do not provide cover for financial default. As outlined in the General Exclusions of our Product Disclosure Statement (PDS), we do not offer cover for:
"The refusal, failure or inability of any person, company or organisation, including but not limited to any airline, other transportation provider, hotel, car rental agency, tour or cruise operator, travel wholesaler, booking agent or other provider of travel or tourism related services, facilities or accommodation, to provide services, facilities or accommodation, by reason of their own financial default or the financial default of any person, company or organisation with whom or with which they deal."
If your travel plans are affected and you need assistance with changing the travel dates on your policy, please contact our team on +61242770913.
For full details, please refer to the General Exclusions section of the PDS relevant to your policy.