Thomas Cook Closure: How Does It Affect You?

If you're currently affected by Thomas Cook having closed its doors, then please read the below. If you still have questions after reading, please contact us. 

Thomas Cook, which includes Thomas Cook airlines, have completely ceased trading. This will undoubtedly cause major disruptions to all travellers who have flights, tours and holidays run by Thomas Cook. 

This is considered a known event from 1:00pm (AEST) on 23rd of September, 2019.

Will I be covered for claims relating to the Thomas Cook closure?

  • If you purchased your policy after 1:00pm (AEST) on 23rd September 2019 you will not be covered for any claim relating to Thomas Cook's closure.
  • If you purchased your policy before 1:00pm (AEST) on 23rd September 2019 you may potentially be covered for any claim relating to Thomas Cook's closure.