Bush Fires in Victoria: How Does It Affect You?

If you have been affected by the Bush Fires in Victoria, please read these FAQ’s or contact our assistance team.

Over the past few weeks, strong winds and high temperatures are causing catastrophic fire conditions across Victoria. The bush fires in Victoria are considered a known event as of 8:00am (AEST) on 30th December 2019.

If you are affected by the bushfires in other states, click here

Am I covered for the Victoria fires?

  • If you purchased your policy after 8:00am (AEST) on 30th December 2019 you are likely not covered for claims arising from the VIC Bush Fires, even if you purchased natural disaster cover as an add on to your policy. However, we will assess your situation considering all aspects of the case.
  • If you purchased your policy before 8:00am (AEST) on 30th December 2019 you are covered for claims arising from VIC Bush Fires, provided that you added natural disaster cover as an add on to your policy.